I’ve seen lack of trust ruin many teams and organisations. These are 2, rarely mentioned, things that stop your team from taking ownership.

I’ve seen them happen too often 👉🏼 this is how you can change their course.

🤝 What is trust?

“Trust is firm belief in the reliability, truth, ability, or strength of someone or something.”
- Oxford dictionary

Trust is something that is built over time yet it’s good to start with it a priori and see how things go.

💥I’ve seen two effects (titles I conjured myself):

#1 The doorstep effect🚪

You are hiring people for their experience yet magically they become incompetent when they cross your company’s doorstep.

You used a lot of time and money to recruit the right people, yet you don’t trust their abilities.

The more teams are talked down, the less ownership they will take and, more importantly, they might stop trusting themselves to do a good job.

This then leads down the spiral of defeatism, lack of motivation etc., creating a vicious circle.

🤔 How to change that?👇🏼

• Make your expectations clear to the team in terms of delivery.
• If you don’t see the team performing as expected — share the feedback directly, focus on the facts and ask what they are…